September 9 - According to Adam Samie, CEO of Lion of Africa Insurance,
insurance providers need to examine their in-house insurance training programmes
if they hope to achieve transformation goals and support long-term skill
development in South Africa.
"Many local businesses currently bemoan the standard of education and
graduates entering the workplace, but do very little to improve skills
internally. Companies should take a lot more responsibility by developing and
running insurance in-house training and education programmes in conjunction with
Sector Education and Training Authorities, at both matriculant and graduate
He continued, "These programmes are then tailored to ensure that staff
members are able to meet and exceed the requirements necessary to function in
short-term insurance environment."
Leading Insurer Offers In-House Training
Lion of Africa Insurance was the first insurer in the county to be awarded a
Level 1 B – BBEE status. It currently runs insurance in-house training
programmes that offer a theoretical component with The Worker's Academy of
Insurance, and practical training. The aim of this programme is to provide
participants with a structured learning environment that is hands on and based
in the workplace.
"Approximately 15 percent of our workforce is currently made up of programme
learners and graduates," Samie said.
According to Samie, it is necessary for the Insurance Institute of South
Africa to be more involved and ensure that industry players are made aware of
the key transformation targets and current programmes.
He singled out the UK as an example where the Chartered Insurance Institute
is proactive and formed a professional standards authority that would require
all employees to meet minimum standards of functionality within the sector.
"Currently training programmes are also too rigidly in line with South Africa
Qualifications Authority standards and the result has been too few candidates
with the required knowledge to perform to internationally accepted service
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